These Terms of Service (“Terms,” “TOS,” or “Agreement”) govern your access to and use of the LeadX22 website, platform, and related services (collectively, the “Services”), operated under the LeadX22 brand (“LeadX22,” “we,” “us,” or “our”).

LeadX22 is a brand operated by John Collins, sole proprietor, and is not a limited liability company unless otherwise stated in writing.

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, available at:
https://leadx22.com/privacy-policy

If you do not agree to these Terms, do not use the Services.

1. About LeadX22

LeadX22 provides users with access to an all-in-one marketing and communication platform designed to manage contacts, automate workflows, and facilitate business communications, including but not limited to email, SMS/MMS messaging, voice calls, scheduling, forms, funnels, and automation tools (“Services”).

The Services are provided on a software-as-a-service (“SaaS”) basis and are offered “AS IS” and “AS AVAILABLE.” LeadX22 does not guarantee uninterrupted availability, error-free operation, or the permanent storage of data.

2. Changes to Terms and Services

2.1 Changes to These Terms

We may modify these Terms at any time. Updates are effective upon posting. Continued use of the Services constitutes acceptance of the revised Terms.

2.2 Changes to Services

We may modify, suspend, or discontinue any part of the Services at any time without liability.

3. Registration and Account Security

You may be required to create an account to access certain Services. You agree to provide accurate, complete, and current information and to keep it updated.

You are responsible for:

Maintaining the confidentiality of your login credentials

All activity conducted under your account

If you suspect unauthorized access, notify us immediately at [email protected].

Account information is governed by our Privacy Policy.

4. SMS & MMS Messaging Terms (A2P / 10DLC)

If you or your business use LeadX22 to send or receive SMS or MMS messages, the following terms apply.

4.1 Permitted SMS Use Cases

Messaging may be used for:

Account and service notifications

Appointment confirmations and reminders

Missed-call follow-ups

Two-way customer support communications

Marketing or promotional messages only where lawful consent has been obtained

You are solely responsible for ensuring compliance with all applicable laws and carrier rules.

4.2 Consent Requirements

You agree to obtain and maintain valid consent before sending SMS/MMS messages, including compliance with:

TCPA

CTIA guidelines

Mobile carrier policies

You represent that you will not message recipients without proper consent.

Consent to receive SMS/MMS messages is not a condition of purchase.

4.3 Opt-Out and Help Instructions

Recipients may opt out at any time by replying STOP.
They may receive one final confirmation message.

For assistance, recipients may reply HELP or contact [email protected].

4.4 Message Frequency

Message frequency may vary depending on user interaction, workflows, and campaign configuration.

4.5 Message & Data Rates

Message and data rates may apply based on the recipient’s mobile carrier and plan.

4.6 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

4.7 Prohibited Messaging Conduct

You may not use the Services to send:

Unlawful, deceptive, misleading, abusive, or harassing content

Content violating carrier policies or applicable law

LeadX22 reserves the right to suspend or terminate messaging access for violations.

5. Authorization Charges

An authorization charge may be applied to verify payment methods. Such charges are typically reversed immediately but may take several business days to reflect depending on your financial institution.

6. User Content and Conduct

You are solely responsible for content you upload, transmit, or store using the Services.

You agree not to:

Violate any laws or third-party rights

Upload malicious or harmful content

Misuse the platform for spam or abuse

We reserve the right to remove content or suspend accounts for violations.

7. Intellectual Property

All platform content, software, trademarks, and materials are owned by or licensed to LeadX22 and protected by intellectual property laws.

No rights are granted except as expressly stated.

8. Usage-Based Fees and Billing

Certain Services incur usage-based fees (e.g., phone, SMS, email). Rates may include, but are not limited to:

Phone calls

SMS/MMS messages

Phone numbers

Call recordings

Carrier or compliance fees

Rates are subject to change.
Current rates displayed in the platform or billing interface control in the event of any conflict.

A minimum wallet balance may be required to maintain uninterrupted service.

9. Sub-Accounts and Snapshots

If you create or manage sub-accounts or snapshots, you are responsible for their configuration, compliance, and billing unless otherwise agreed in writing.

10. Suspension and Termination

We may suspend or terminate access for:

Violations of these Terms

Legal or compliance concerns

Non-payment

Upon termination, access to Services may be revoked and data may be deleted according to our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles. Any disputes shall be resolved in courts located within Nevada.

12. Age Restrictions

You must be at least 18 years old to use messaging features as a sender.

13. Privacy Policy

Your use of the Services is governed by our Privacy Policy:
https://leadx22.com/privacy-policy

The Privacy Policy is incorporated by reference into these Terms.

14. Contact Information

For questions or concerns regarding these Term & Conditions, contact:

LeadX22
Attn: Privacy Officer
2436 South Valley Parkway
Lewisville, TX
Email: [email protected]